Personal Stylist: Flexible Hours & Clienteling

Anthropologie; Vernon Hills (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement plan

Job summary

Anthropologie in Vernon Hills is seeking a Personal Stylist to cultivate a high-touch customer experience, offering expert styling and personalized product recommendations in-store.

You will drive sales by building authentic connections, hosting appointments, and collaborating with store leadership on events that reflect local customer interests. A passion for apparel styling and 2+ years of clienteling experience are preferred.

Qualifications

• The candidate has 2+ years of experience building customer relationships or clienteling.
• They demonstrate a passion for apparel styling and delivering personalized service.
• They can work flexible hours including nights, weekends, and holidays.

Responsibilities

• Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued.
• Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program.
• Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics.
• Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele.
• Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives.
• Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings.
• Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer.
• Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business.
• Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers.
• Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage.
• Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms.
• Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment.
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.
• Collaborates with store leadership in identifying and curating events and experiences reflective of local customer interests to drive brand engagement.

Skills

Customer relationships

Clienteling

Apparel styling

Flexible hours

Job description

Anthropologie in Vernon Hills is seeking a Personal Stylist to cultivate a high-touch customer experience, offering expert styling and personalized product recommendations in-store.

You will drive sales by building authentic connections, hosting appointments, and collaborating with store leadership on events that reflect local customer interests. A passion for apparel styling and 2+ years of clienteling experience are preferred.