Personal Styling Associate & Customer Experience

knitwellgroup; Norfolk (VA); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

knitwellgroup is seeking a Sales Associate at Store 3135 in Norfolk, VA to act as a brand ambassador, guide customers with styling recommendations, and keep the floor organized for an inviting shopping experience.

You will collaborate with your team to deliver personalized experiences, drive brand loyalty, and use available tools to provide a seamless omnichannel journey. Regular/Part-time role with evenings, weekends, and holidays required.

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused experience

Hospitality mindset

POS proficiency

Initiative

Tools

POS system

Job description

knitwellgroup is seeking a Sales Associate at Store 3135 in Norfolk, VA to act as a brand ambassador, guide customers with styling recommendations, and keep the floor organized for an inviting shopping experience.

You will collaborate with your team to deliver personalized experiences, drive brand loyalty, and use available tools to provide a seamless omnichannel journey. Regular/Part-time role with evenings, weekends, and holidays required.