Brand Ambassador & Personal Styling Associate

KnitWell Group; Lee (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group in Lee, MA is seeking a part-time Sales Associate to guide customers through styling journeys, keep the sales floor inviting, and support omnichannel experiences. You will apply product knowledge and friendly service to build loyalty and exceed daily goals.

Ideal candidates bring hospitality, reliable availability for evenings and weekends, and comfort with POS systems. Join a collaborative team that values customer connections and brand standards.

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability - evenings, weekends, and holidays.
• Proficient with technology and able to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Communication

Team collaboration

Problem solving

Tools

POS system

Retail software

Job description

KnitWell Group in Lee, MA is seeking a part-time Sales Associate to guide customers through styling journeys, keep the sales floor inviting, and support omnichannel experiences. You will apply product knowledge and friendly service to build loyalty and exceed daily goals.

Ideal candidates bring hospitality, reliable availability for evenings and weekends, and comfort with POS systems. Join a collaborative team that values customer connections and brand standards.