Personal Shopper Lead: Member Experience & eCommerce

Sam's Club; Fort Myers (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Life insurance

Discounts

Live Better U education program

Job summary

Sam's Club in Fort Myers, FL is seeking an Associate to support supervision of associates, oversee the Club Pickup and other ecommerce programs, and help resolve member questions while upholding company policies. The role involves training, safety adherence, and helping with recruiting, scheduling, and performance feedback to strengthen team results.

You will engage with members, guide self-service options, and maintain high standards of service.

Qualifications

• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area by assigning duties and providing guidance
• Oversee Sams Club Pickup and Club ecommerce programs, audit orders and resolve issues
• Maintain safety and cleanliness, train staff, and ensure policy compliance
• Assist in recruiting, scheduling, coaching, and evaluating associates
• Address member needs, assist with purchases, and resolve complaints

Job description

Sam's Club in Fort Myers, FL is seeking an Associate to support supervision of associates, oversee the Club Pickup and other ecommerce programs, and help resolve member questions while upholding company policies. The role involves training, safety adherence, and helping with recruiting, scheduling, and performance feedback to strengthen team results.

You will engage with members, guide self-service options, and maintain high standards of service.