Personal Production Assistant- Sr

Huntington National Bank; Orlando (FL); Hybrid; USD 55,000 - 70,000; Full time

Job summary

The Huntington National Bank is seeking a Personal Production Assistant - Sr to support the sales function and one or more MLOs, handling client interaction, documentation, and servicing of relationships. This office-based role emphasizes accuracy in file handling and compliance with investor guidelines.

You will assist with underwriting preparation, loan file validation, and reporting, while coordinating with teams to ensure timely closing and exceptional service.

Qualifications

• High school diploma or equivalent.
• 3+ years of related experience.

Responsibilities

• Identify, research, analyze and resolve complex account problems.
• Advise and counsels clients on bank products and services.
• Process and maintain accurate documentation for the sales function or an MLO.
• Prepare reports from a variety of sources.
• Prepare files for underwriting/validation and ensure compliance with Huntington and investor guidelines.
• Close loans and ensure loan file compliance.
• Coordinate file setup and related tasks as assigned.

Skills

Administrative support

Customer service

Education

High school diploma

Bachelor's degree

Job description

Description

Summary:

The Personal Production Assistant - Sr provides administrative support for a sales function or one or more MLOs and is responsible for the day to day activities and interaction between the client and Huntington, in terms of the establishment, documentation, maintenance and servicing of the relationship.

Duties & Responsibilities:

• Responsible for identifying, researching, analyzing and resolving complex problems with accounts.
• Makes routine decisions in the absence of an officer.
• Advises and counsels clients on bank products and services.
• Assists the sales function or an MLO by processing and maintaining accurate and complete documentation.
• Compiles information from a variety of sources to prepare various reports.
• Responsible for file setup, ordering titles and appraisals, analyzing appraisals and title review.
• Prepares files for underwriting/validation.
• Validates and sends files to Corporate Underwriting. Responsible for closing loans and for compliance of loan file.
• Files must be handled in accordance with established Huntington and investor guidelines.
• Performs other duties as assigned.
• NOTE: This position is considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. Registration and additional qualifications required.

Basic Qualifications:

• High school diploma or equivalent
• 3+ years of related experience

Preferred Qualifications:

• Bachelor's degree
• Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.