Personal Production Assistant- Sr

Huntington; Florida; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Huntington Bank is seeking a Senior Personal Production Assistant to provide administrative support for a sales function and assist a Mortgage Loan Originator team. You will handle client interactions, establish and document relationships, and help maintain loan files in accordance with Huntington and investor guidelines.

The role involves researching and solving account issues, advising clients on bank products, and preparing files for underwriting while ensuring compliance.

Qualifications

• High school diploma or equivalent required.
• 3+ years of related experience required.
• Bachelor's degree preferred.

Responsibilities

• Identify, research, analyze and resolve complex problems with accounts.
• Advise clients on bank products and services.
• Process and maintain accurate and complete documentation for the sales function or an MLO.
• Prepare reports from a variety of sources.
• Prepare files for underwriting/validation and ensure compliance with guidelines.
• Close loans and manage loan files per Huntington and investor requirements.

Skills

Problem solving

Customer service

Documentation

Banking knowledge

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Description

Summary

The Personal Production Assistant - Sr provides administrative support for a sales function or one or more MLOs and is responsible for the day to day activities and interaction between the client and Huntington, in terms of the establishment, documentation, maintenance and servicing of the relationship.

Duties & Responsibilities

• Responsible for identifying, researching, analyzing and resolving complex problems with accounts.
• Makes routine decisions in the absence of an officer.
• Advises and counsels clients on bank products and services.
• Assists the sales function or an MLO by processing and maintaining accurate and complete documentation.
• Compiles information from a variety of sources to prepare various reports.
• Responsible for file setup, ordering titles and appraisals, analyzing appraisals and title review.
• Prepares files for underwriting/validation.
• Validates and sends files to Corporate Underwriting. Responsible for closing loans and for compliance of loan file.
• Files must be handled in accordance with established Huntington and investor guidelines.
• Performs other duties as assigned.
• NOTE: This position is considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. Registration and additional qualifications required.

Basic Qualifications

• High school diploma or equivalent
• 3+ years of related experience

Preferred Qualifications

• Bachelor's degree

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.