Personal Lines - Underwriting Assistant, Wholesale Insurance-1

HUB International; Burbank (CA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

HUB International in Burbank, CA is seeking an underwriting support professional to bind and bind coverage, rate endorsements, and collaborate with underwriters, carriers, and retail agents to secure approvals and accurate quotes.

The role emphasizes accuracy, deadline-driven work, state compliance, and surplus lines administration. It offers hybrid/remote work arrangements and an hourly salary range of $22–$24, influenced by skills, experience, and location.

Qualifications

• High school diploma required.
• College coursework preferred.
• Resident license in state of domicile with active license due within 30 days of hire.
• Minimum 5 years of experience in insurance underwriting support or related field.
• Positive, service-oriented attitude with ability to handle high volume of calls and emails.
• Excellent written and verbal communication.
• Ability to work under pressure and meet tight deadlines.
• High adaptability and strong organizational skills.
• Proficiency in Outlook, Excel and carrier rating portals.

Responsibilities

• Bind and invoice placement of coverage.
• Rate and process endorsements with invoicing, audits and related documents.
• Handle cancellation notices and rescission documents.
• Act as liaison between retail clients and underwriters to obtain missing information and provide updates on quotes and binds.
• Review inspection reports and ensure timely follow-up on items.
• Manage surplus lines compliance documentation per state requirements.
• Other duties as assigned.

Skills

Communication skills

Customer service excellence

Organizational skills

Adaptability

Attention to detail

Education

High school diploma

College coursework preferred

Tools

Microsoft Outlook

Excel

Carrier rating portals

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

About Specialty Program Group (SPG): SPG Wholesale LLC is a rapidly growing and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA, with branch offices in VA, AL, MA, and FL. We sell exclusively to retail agencies across the country, with a focus on small to mid-market E&S commercial and specialty personal lines risks.

About the Position: The ideal candidate will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work alongside in-house Underwriter(s), carrier partners, and retail agents to request and review underwriting information for the placement of coverage, invoicing, rating, and processing of endorsements — including assisting with quote preparation and obtaining accurate state compliance documents.

Essential Duties and Responsibilities

• Bind and invoice placement of coverage
• rate and process endorsements with invoicing, audits, and other documents in accordance with established departmental procedures — with accuracy, efficiency, and full compliance with applicable standards.
• Handle cancellation notices, cancellation endorsements, and rescission documents.
• Act as liaison between retail clients and the underwriter to obtain missing information, provide status updates on quotes and binds, and respond to general requests for information.
• Review inspection reports and ensure timely follow-up on outstanding items.
• Manage surplus lines (SL) compliance documentation in accordance with state‑specific requirements.
• Other duties as assigned.

Qualifications

• High school diploma required
• college coursework preferred.
• Resident license in state of domicile, copy of active license due in 30 days or less from hire date.
• Minimum 5 years of experience in insurance underwriting support, customer service, or a related field, with a demonstrated track record of success.
• Positive, service-oriented attitude with comfort handling a high volume of phone and email communication.
• Excellent written and verbal communication skills.
• Ability to work well under pressure and meet tight deadlines in a fast-paced environment.
• High degree of adaptability; able to effectively manage shifting priorities and varied workflows.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Outlook, Excel, and various carrier rating portals.

Work Location: This work location can be hybrid or remote.

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $22 - $24 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions.

#SPG What we offer you We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career. Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

SPG was founded in 2015 with the singular purpose of building a world-class specialty insurance intermediary by acquiring best-in-class underwriting and specialty businesses and providing the resources they needed to grow. Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.