Senior Account Manager, Insurance

HUB International; Lynnfield (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

HUB International in Lynnfield, MA is seeking a Marine Account Manager with 5-10 years P&C experience, marine preferred. You will manage wholesale and retail marine accounts, work with underwriters and internal teams to ensure service quality and retention.

Responsibilities include developing marketing strategies, vetting market quotes, preparing applications, and maintaining client relationships while coordinating with an assigned Account Manager.

Qualifications

• Strong administrative and problem solving capabilities with emphasis on attention to detail.
• Adaptability to changing priorities and tasks.
• Ability to work independently while collaborating with a team.
• Excellent verbal and written communication skills.
• Exceptional ability to interface with clients.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Responsibilities

• Manage and retain servicing of marine business with Team Producer.
• Review accounts for coverage and limits; make recommendations.
• Develop and maintain relationships with clients/producers.
• Coordinate with an assigned Assistant/Account Manager.
• Develop exposure information and prepare market applications.
• Determine marketing strategy based on client needs and vet quotes.
• Present proposals to retail clients and interface with accounting as needed.
• Stay informed of industry changes and trends for producers/clients.

Skills

Administrative skills

Problem solving

Adaptability

Independent work

Time management

Verbal and written communication

Client interfacing

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

About International Special Risks: International Special Risks (ISR), operating in all 50 states, is one of the largest Marine intermediary insurance brokers and program managers in the US. We pride ourselves on providing professional technical expertise and tremendous market access to retail agents and brokers. While mainstream marine business continues to be the focal point of ISR, we currently place both full and participating lines in the US market for some of the world’s largest marine accounts. We are not surplus lines brokers, but rather marine insurance specialists.

Role Overview: We are seeking a detail-oriented and proactive Marine Account Manager to join our team. The ideal candidate will have 5-10 years experience in P&C Account Management with Marine experience preferred and possess a willingness to learn as well as exceptional organizational and client-facing skills. This role requires working collaboratively with clients, underwriters, and internal teams to provide exceptional service and maintain smooth operations.

KEY RESPONSIBILITIES

• Assume ultimate responsibility for management and retention/servicing of existing/new wholesale and retail marine business generated by the Team Producer with an opportunity to produce new business as appropriate.
• Review and analyze commercial marine accounts for coverage, limits, etc. and make appropriate recommendations to clients and producers.
• Work with management on new business initiatives.
• Develop and maintain relationships with clients/producers to ensure that all service needs are met.
• Handle service of accounts, and as appropriate, coordinate with an assigned Assistant/Account Manager.
• Develop exposure information from clients/producers and vet and/or prepare Applications, etc. for submission to the market for both new and renewal business.
• Determine proper marketing strategy based on a client or producer’s needs.
• Vet quotes received from the market for compliance with what was requested and present to our producers in a timely fashion and create proposals, etc. and present to retail clients.
• Interface with accounting department on an as needed basis.
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to the needs of the producers/clients.
• Conduct business in a manner that demonstrates an understanding of both the business objectives and earnings potential of the company.
• Other responsibilities as assigned by Manager.

Specific Responsibilities

• Review and analyze commercial marine accounts for coverage, limits, etc. and make appropriate recommendations to clients and producers.
• Work with management on new business initiatives.
• Develop and maintain relationships with clients/producers to ensure that all service needs are met.
• Handle service of accounts, and as appropriate, coordinate with an assigned Assistant/Account Manager.
• Develop exposure information from clients/producers and vet and/or prepare Applications, etc. for submission to the market for both new and renewal business.
• Determine proper marketing strategy based on a client or producer’s needs.
• Vet quotes received from the market for compliance with what was requested and present to our producers in a timely fashion and create proposals, etc. and present to retail clients.
• Interface with accounting department on an as needed basis.
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to the needs of the producers/clients.
• Conduct business in a manner that demonstrates an understanding of both the business objectives and earnings potential of the company.
• Other responsibilities as assigned by Manager.

Skills & Qualifications

• Strong administrative and problem solving capabilities with emphasis on attention to detail.
• Adaptability to changing priorities and tasks.
• Ability to work independently while collaborating with a team.
• Effective time management and multitasking.
• Excellent verbal and written communication skills.
• Exceptional ability to interface with clients.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Property & Casualty (P&C) license required at time of hire or within 6 months of hire.

Salary Transparency

The expected salary range for this position is $90,000 to $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

#SPG Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access your career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.