Personal Lines Risk Solutions Consultant (GA / TN)

Hanover Insurance Group, Inc.; Atlanta, Knoxville (GA, TN); Remote; USD 90,000 - 120,000; Full time

Job summary

Hanover Insurance Group, Inc. is seeking a Personal Lines Risk Solutions Consultant to cover the Georgia and Tennessee territory. The position offers a fully remote arrangement with local travel and is full-time and exempt.

You will provide risk solutions support to Hanover’s Personal Lines division for Prestige clients, perform on-site inspections, advise on risk management, and collaborate with underwriting and product teams. Strong communication and independent work are essential.

Qualifications

• 4+ years Risk Solutions/Loss Control experience with a personal lines national/regional carrier.
• Ability to work independently with initiative.
• Strong analytical and problem-solving skills.
• Aptitude for numerical/financial evaluation of business performance.
• Excellent written and verbal communication skills.

Responsibilities

• Perform on-site policyholder home inspections to evaluate risk and recommend mitigation services.
• Consult with policyholders on risk management services such as maintenance, disaster preparedness, security, and loss mitigation aids.
• Identify cross-sell opportunities for additional coverages such as Marine and Auto.
• Participate in innovation pilots with the Personal Lines Product team.
• Support risk management content generation by Personal Lines Marketing team.
• Collaborate with underwriters and risk solutions teams; interact with policyholders and agents.
• Represent Hanover at association and industry meetings and conferences.

Skills

Risk assessment

Loss control

Cross-selling

Customer communication

Collaboration

Industry knowledge

Analytical skills

Project management

Job description

Our Risk Solutions team is currently seeking a Personal Lines Risk Solutions Consultant to cover the Georgia and Tennessee territory. Position is eligible for a fully remote arrangement with local travel. This is a full-time, exempt role.

POSITION OVERVIEW:

Role provides risk solutions support to Hanover’s Personal Lines division for Prestige clients.

IN THIS ROLE, YOU WILL:

• Perform on-site policy holder home inspections to evaluate risk and recommend services and solutions to mitigate risk.
• Consult with policy holders on risk management services such as proactive home maintenance, disaster preparedness, security, and loss mitigation aids.
• Identify cross sell opportunities for additional coverages such as Marine and Auto.
• Participate in innovation pilots with the Personal Lines Product team.
• Support risk management content generation by Personal Lines Marketing team.
• Strong interpersonal skills and ability to interact with policyholders and agents.
• Collaboration with Underwriting, Risk Solutions home office technical and field teams, PL Product, PL Claim and PL Marketing.
• Participate in association and industry relations activities including attending meetings and conferences representing company.

WHAT YOU NEED TO APPLY:

• At least 4 years Risk Solutions/Loss Control field experience with a personal lines national/regional insurance carrier.
• Motivated self-starter with demonstrated initiative; ability to work independently.
• Building construction, homeowner, and marine insurance coverages, underwriting and claims.
• Superior analytical & problem-solving skills.
• Aptitude for numerical and/or financial evaluation of business performance.
• Ability to work in a dynamic environment on multiple projects, tasks, or assignments.
• Results orientation.
• Superior communication skills, both oral & written.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.

Physical Demands and Work Environment:

• Ability to use a personal computer and other standard office equipment.
• Ability to work in a fast-paced environment.
• Frequent travel within Connecticut and Massachusetts.
• Ability to sit and/or stand for extended periods.
• Full-time position requiring flexibility in working hours to accommodate homeowner schedules.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.