Personal Lines Insurance Specialist - Auto & Home

Lehman Insurance Agency, Inc.; Lititz (Lancaster County); On-site; USD 52,000 - 62,000; Full time

Job summary

Lehman Insurance Agency, Inc. is seeking a Personal Lines Agent/CSR for a full-time, on-site role based in Ephrata, PA. You will quote, issue, and service auto, home, and other personal lines policies, responding to client inquiries and handling policy changes.

You will renewals and billing questions in coordination with carriers, while proactively reviewing coverage for cross-sell opportunities. The ideal candidate has active PA Property & Casualty licensing or a plan to obtain it within a

Qualifications

• Experience handling personal lines insurance or related field preferred.
• Strong customer interaction and service orientation.
• Clear communicational skills and problem-solving abilities.
• Professional, reliable, and ethical in client and carrier interactions.
• Proficiency with standard office software and insurance management systems.

Responsibilities

• Quoting, issuing, and servicing auto, home, and other personal lines policies.
• Responding to client inquiries and processing policy changes.
• Managing renewals and billing questions with carriers.
• Reviewing coverage to identify cross-selling opportunities.
• Maintaining accurate client records and supporting office operations.

Skills

Customer service

Communication

Problem solving

Organizational skills

Attention to detail

Client relations

Tools

Insurance software

Office software

Job description

Lehman Insurance Agency, Inc. is seeking a Personal Lines Agent/CSR for a full-time, on-site role based in Ephrata, PA. You will quote, issue, and service auto, home, and other personal lines policies, responding to client inquiries and handling policy changes.

You will renewals and billing questions in coordination with carriers, while proactively reviewing coverage for cross-sell opportunities. The ideal candidate has active PA Property & Casualty licensing or a plan to obtain it within a