Personal Lines Insurance Producer

The Juris Agency; Santa Ana (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible Schedule

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Hector Gonzalez- Farmers Insurance Agency in Santa Ana, CA is hiring a full-time Account Manager focused on selling personal lines insurance and delivering exceptional service. You will generate quotes, present products, and close sales while supporting client needs with accuracy and care.

The role emphasizes customer service, product knowledge, and ongoing client engagement. Bilingual English/Spanish is required, with a commission-incentivized compensation structure and opportunities for growth.

Qualifications

• Minimum proven sales experience in insurance or related field.
• Strong phone communication and selling skills.
• Fluent in English and Spanish is required.
• Excellent customer service and problem-solving abilities.
• Ability to handle objections and close sales.

Responsibilities

• Meet new business production goals and objectives.
• Develop quotes and present insurance options to clients.
• Process policy changes and renewals efficiently.
• Handle incoming calls from customers and provide follow-up.
• Verify contact information and update records.
• Grow sales revenue through outreach and referrals.
• Provide ongoing support to clients and educate on products.

Skills

Prior Sales Experience

Professional phone etiquette

Bilingual English/Spanish

Customer service excellence

Negotiation skills

Education

Property & Casualty license

Job description

Job Description

Join us and grow your career to new heights. Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for a confident, experienced Personal Lines Insurance Agent to join our team. In this Full-Time position, you will be responsible for selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Are you looking to make a difference in people’s lives? Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Account Manager. You will be responsible for helping customers get the products they want while offering additional beneficial products. You will have the opportunity to utilize your customer service skills while growing your sales career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in [INDUSTRY]. Entry-level candidates will start at a base salary of $XX,XXX and you can make up to an additional $XX,XXX in commission during your first year. Are you an experienced sales or customer service representative? Awesome! We would love for you to bring your established skills to Hector Gonzalez- Farmers Insurance Agency to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. Experienced candidates start at a $XX,XXX base salary and our top performers earn an average of $XX,XXX per year in commission. If you’re ready to grow your career and your knowledge in the industry,

Benefits

• Flexible Schedule
• Dental Insurance
• Vision Insurance
• Life Insurance

Responsibilities

• Meet new business production goals and objectives as established.
• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Maintain knowledge of new products and services.
• Generating insurance quotes.
• Develop and maintain client relationships.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Maintains phone time or sales quotas as determined by management.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Provides on-going support to insurance clients as needed.
• Stay up-to-date on industry market trends and best practices.
• Attend training and continuing education courses.
• Handle customer renewals.

Requirements

• Prior Sales Experience.
• Professional phone etiquette.
• Career minded vision.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance license is required.
• Successful sales background.
• Ability to tactfully handle stressful and difficult situations.
• Be capable of handling customer rejection.
• Strong communication and negotiation skills.
• Previous work experience in sales, marketing, promotions or telemarketing.
• Bilingual, fluent in both English and Spanish required.

Ability to take initiative, be proactive, and think outside the box.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Ability to lead and motivate others, set a good example, and inspire others.

Ability to identify and solve problems, think critically, and make decisions quickly.