Personal Lines Insurance Advisor

Gretna Insurance Agency; Gretna (NE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Professional Development

Job Stability

Job summary

Gretna Insurance Agency is looking for a Personal Lines Customer Service Representative to maintain strong customer relationships through effective handling of inquiries and service requests.

The role involves assisting with insurance coverage understanding, managing client accounts, and resolving issues. Ideal candidates require insurance licensing, experience in account management, and strong communication skills.

Benefits include competitive pay and opportunities for professional development.

Qualifications

• Valid insurance license for Nebraska.
• Minimum of two years personal lines insurance account management experience.
• Strong knowledge of insurance products and procedures.

Responsibilities

• Handle customer inquiries about insurance policies and claims.
• Gather and analyze data to provide insurance options.
• Set appointments for policy reviews and renewals.
• Quote new business and process all related transactions.
• Maintain records of customer interactions.

Skills

Customer focus

Communication skills

Organizational skills

Insurance product knowledge

Problem-solving

Education

Bachelor's Degree or comparable work experience

Tools

Agency management systems

Job description

Gretna Insurance Agency is looking for a Personal Lines Customer Service Representative to maintain strong customer relationships through effective handling of inquiries and service requests.

The role involves assisting with insurance coverage understanding, managing client accounts, and resolving issues. Ideal candidates require insurance licensing, experience in account management, and strong communication skills.

Benefits include competitive pay and opportunities for professional development.