Personal Lines Insurance Advisor

Peoples Bank; Ashland (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Peoples Insurance Agency, LLC seeks a Personal Lines Insurance Associate to manage client policies, renewals, and service inquiries in a collaborative, community-focused environment. You will work with clients, underwriters, and carriers to ensure adequate coverage and timely processing of applications.

Responsibilities include handling new business renewals, client service requests, policy maintenance, cross-selling opportunities, and staying compliant with regulatory standards.

Qualifications

• High School Diploma or GED as minimum.
• Valid Personal Lines license required; must obtain Property and Casualty license within six months of employment.
• Strong knowledge of personal lines products and coverage options.
• Excellent communication and customer service skills; detail-oriented and organized.
• Proficient in insurance software and Microsoft Office suite.

Responsibilities

• New Business Renewals: assist clients in selecting appropriate personal lines coverage and process applications.
• Client Service: respond to inquiries, handle policy changes, billing and claims questions.
• Policy Maintenance: maintain client records, review policies for coverage and cost savings.
• Cross-Selling: identify opportunities to offer additional products and coverage.
• Compliance: stay updated on regulations and ensure all interactions comply with guidelines.
• Will perform special projects as assigned.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Team collaboration

Education

High School Diploma or GED

Property and Casualty License

Tools

MS Office

Insurance software

Job description

Peoples Insurance Agency, LLC seeks a Personal Lines Insurance Associate to manage client policies, renewals, and service inquiries in a collaborative, community-focused environment. You will work with clients, underwriters, and carriers to ensure adequate coverage and timely processing of applications.

Responsibilities include handling new business renewals, client service requests, policy maintenance, cross-selling opportunities, and staying compliant with regulatory standards.