Personal Lines Inside Sales Account Manager

The Jonus Group; Sutton (MA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

Paid time off

Professional development opportunities

Collaborative culture

Low turnover

Excellent benefits

Job summary

The Jonus Group is seeking a dedicated Personal Lines Account Manager to join our team in Massachusetts. This inside sales role focuses on managing a $2.6 million book of business, delivering high-quality service to standard personal lines accounts.

You will handle renewals, policy changes, client inquiries, and cross-sell opportunities while collaborating with claims and processors. Proficiency with Applied EPIC and strong communication are essential.

Qualifications

• Licensure in Property & Casualty preferred; must obtain within six months if not licensed
• Minimum of 2 years in personal lines insurance; candidates with captive experience welcome
• SpecialAgent software proficiency is a plus
• Strong communication, organizational, and customer service skills
• Self-motivated, detail-oriented and collaborative team player

Responsibilities

• Manage accounts averaging $4,000 in premium (up to $15,000).
• Provide end-to-end servicing of personal lines accounts, including renewals, policy changes, and client inquiries.
• Collaborate with the claims department and processors for administrative tasks such as certificates.
• Build and maintain strong relationships with clients, carriers, and internal teams.
• Utilize Applied EPIC software for account management and documentation.
• Identify opportunities for cross-selling and up-selling to enhance client portfolios.

Skills

Strong communication

Organizational skills

Customer service

Tools

Applied EPIC

Job description

The Jonus Group is seeking a dedicated Personal Lines Account Manager to join our team in Massachusetts. This inside sales role focuses on managing a $2.6 million book of business, delivering high-quality service to standard personal lines accounts.

You will handle renewals, policy changes, client inquiries, and cross-sell opportunities while collaborating with claims and processors. Proficiency with Applied EPIC and strong communication are essential.