Personal Lines Growth & Retention Account Manager

NavSav Insurance; Moline (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Retirement with up to 4% match

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Job summary

NavSav Insurance is seeking a passionate Personal Lines Account Manager to support client services and retention at one of our local offices in Illinois. You will build lasting relationships and provide timely, accurate service to policyholders.

The ideal candidate has a Property and Casualty license, strong communication skills, and the ability to multi-task in a fast-paced agency environment. Prior customer service experience is essential and independent work is valued in our growing company.

Qualifications

• Property and Casualty license required.
• Pass background check.
• Customer service experience required.
• Strong verbal and written communication.
• Ability to multi-task and stay organized.
• Proficient computer skills and typing 45+ WPM.

Responsibilities

• Establish and develop exceptional customer relationships
• Provide prompt, accurate, and friendly customer service
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes
• Providing policy reviews as appropriate and remarketing policy renewals as needed for client
• Contribute to individual goals and agency success by following our set retention processes

Skills

Customer service

Communication

Self-starter

Multi-tasking

Problem solving

Typing 45 WPM

Tools

Microsoft Office Suites

Internet Browsers

Job description

NavSav Insurance is seeking a passionate Personal Lines Account Manager to support client services and retention at one of our local offices in Illinois. You will build lasting relationships and provide timely, accurate service to policyholders.

The ideal candidate has a Property and Casualty license, strong communication skills, and the ability to multi-task in a fast-paced agency environment. Prior customer service experience is essential and independent work is valued in our growing company.