Personal Lines Client Manager | Flexible Schedule & PTO

Highstreet Insurance Services; Shavertown (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Job summary

Highstreet Insurance in Shavertown, PA seeks an Insurance- Personal Lines Client Manager to serve as the friendly main contact for personal lines clients. You will respond to inquiries, assist with policy updates, and help ensure client satisfaction.

You will build durable client relationships, coordinate with the sales team, and provide service that aligns with the agency's trusted reputation. A proactive communicator with attention to detail will thrive here.

Qualifications

• Experience in customer service or account management is required.
• Excellent written and verbal communication is essential.
• Detail-oriented and proactive approach to tasks.
• Hold a valid P&C license is preferred.

Responsibilities

• Serve as the primary point of contact for personal lines clients.
• Respond to policy, billing, and coverage inquiries with clarity.
• Assist clients with changes to existing policies.
• Process endorsements, renewals, and cancellations accurately.
• Build strong client relationships and ensure satisfaction.
• Collaborate with sales to support client needs and transitions.

Skills

Customer service

Account management

Communication

Detail oriented

P&C license

Job description

Highstreet Insurance in Shavertown, PA seeks an Insurance- Personal Lines Client Manager to serve as the friendly main contact for personal lines clients. You will respond to inquiries, assist with policy updates, and help ensure client satisfaction.

You will build durable client relationships, coordinate with the sales team, and provide service that aligns with the agency's trusted reputation. A proactive communicator with attention to detail will thrive here.