Personal Lines Account Manager

Jonus Group; Nashville (TN); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401(k)

ESOP

Paid time off

Professional development opportunities

Job summary

The Jonus Group is seeking a dedicated Personal Lines Account Manager to serve as the primary contact for clients, guiding them through personal insurance needs and advocating on their behalf to secure the best coverage.

In a fast-paced environment, you will manage client inquiries, process policy changes, discuss renewals, and collaborate with carriers to obtain quotes and endorsements, while delivering exceptional service and building lasting relationships.

Qualifications

• Experience in a high-volume call environment.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Manage client inquiries and process policy changes.
• Assist clients in understanding and selecting appropriate insurance coverage.
• Proactively contact clients to discuss policy updates and renewals.
• Communicate with insurance carriers to obtain quotes and endorsements.
• Review client renewals to ensure adequate coverage.
• Stay informed about industry trends, regulations, and best practices.

Skills

High-volume call center experience

Communication skills

Analytical thinking

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. In this role, you will serve as the primary point of contact for clients, guiding them through their personal insurance needs, advocating on their behalf, and ensuring they have the best coverage possible. If you are passionate about delivering exceptional service, thrive in a fast-paced environment, and are looking for a rewarding career in a stable and growing industry, we encourage you to apply.

Compensation Package

Industry-Leading Compensation:

• Competitive Salary + Performance Incentives
• Competitive benefits package, 401(k), Employee Stock Ownership Plan (ESOP), paid time off, professional development opportunities, etc.

Responsibilities

As a Personal Lines Account Manager, your key responsibilities will include:

• Managing client inquiries and processing policy changes.
• Assisting clients in understanding and selecting appropriate insurance coverage.
• Proactively contacting clients to discuss policy updates and renewals.
• Communicating with insurance carriers to obtain quotes and process endorsements.
• Reviewing client renewals to ensure adequate and appropriate coverage.
• Staying informed about industry trends, regulations, and best practices.

Qualifications/Requirements

To excel in this role, you should possess the following:

• Experience: Previous experience in a high-volume call environment.
• Skills:
  • Strong written and verbal communication skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite.
• Personal Attributes:
  • High service aptitude with a passion for helping others.
  • Ability to adapt and thrive in a fast-paced environment.
  • Reliable, detail-oriented, and solution-focused.

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