Personal Lines Account Manager | Remote-Friendly & Growth

The Juris Agency; Tewksbury (MA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Job summary

Risman Insurance Agencies is seeking a Personal Lines Account Manager based in Medford, MA, with flexibility for one work-from-home day per week after onboarding. You will manage a book of personal lines clients, including home, auto, and umbrella, while guiding renewals, changes, and billing inquiries.

A P&C license and 3+ years of experience are highly valued. You will work with a supportive team committed to proactive service, accuracy, and client-focused communication, documenting all

Qualifications

• Active P&C license is required.
• 3+ years of personal lines insurance experience preferred.
• AMS360 experience strongly preferred.
• Proactive, client-focused mindset with strong communication.

Responsibilities

• Manage and retain a book of personal lines clients across home, auto, umbrella, and more.
• Handle renewals, policy changes, billing questions, claims guidance, and documentation.
• Identify account rounding and upsell opportunities that benefit the client.
• Quote, present, and bind coverage with clarity and confidence.
• Communicate regularly with clients to anticipate needs and avoid last-minute issues.
• Educate clients on coverage, risk, and options so they feel informed and protected.
• Document all client activity accurately in AMS360.
• Navigate carrier portals and tools to deliver fast, accurate solutions.
• Stay organized and responsive while managing a steady workload.
• Collaborate with team members to ensure a consistent and high-quality client experience.

Skills

Client-focused service

Strong organization

Proactive problem solving

Communication skills

Time management

Education

Property & Casualty (P&C) license

3+ years personal lines experience

Tools

AMS360

DocuSign

Singlepoint

Carrier portals proficiency

Job description

Risman Insurance Agencies is seeking a Personal Lines Account Manager based in Medford, MA, with flexibility for one work-from-home day per week after onboarding. You will manage a book of personal lines clients, including home, auto, and umbrella, while guiding renewals, changes, and billing inquiries.

A P&C license and 3+ years of experience are highly valued. You will work with a supportive team committed to proactive service, accuracy, and client-focused communication, documenting all