Personal Lines Account Manager: Client Growth

The Misch Group; Tigard (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

The Misch Group in Tigard, OR is seeking a dedicated Personal Lines Account Manager to oversee a portfolio of private client policies and maintain strong carrier relationships.

You will handle renewals, endorsements and policy changes, respond to client inquiries with superior service, and collaborate with producers to ensure a smooth client experience while staying current on industry standards.

Qualifications

• Minimum of 2 years of experience in personal lines insurance.
• Active property and casualty license.
• Strong knowledge of personal insurance products and coverages.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office and agency management systems.

Responsibilities

• Manage a portfolio of personal insurance clients, including renewals, endorsements, and policy changes
• Respond to client inquiries and provide excellent customer service
• Develop and maintain strong relationships with clients and insurance carriers
• Identify and pursue cross-selling and upselling opportunities
• Work closely with producers to ensure a seamless client experience
• Stay up-to-date on industry trends and regulations

Skills

Customer service

Communication

Organizational skills

Time management

Tools

Microsoft Office

Agency management systems

Job description

The Misch Group in Tigard, OR is seeking a dedicated Personal Lines Account Manager to oversee a portfolio of private client policies and maintain strong carrier relationships.

You will handle renewals, endorsements and policy changes, respond to client inquiries with superior service, and collaborate with producers to ensure a smooth client experience while staying current on industry standards.