Personal Lines Account Manager

The Hilb Group, LLC; Texas; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical Coverage

Vision & Dental

401(k) Match

Generous PTO

Job summary

The Hilb Group, LLC in Bellville, TX is seeking a motivated Personal Lines Account Manager for our in-office team. You will manage client accounts, discuss policy options, and maintain strong service standards to support retention and growth.

The ideal candidate holds a Property & Casualty license in Texas, with a high school diploma and preferably a bachelor’s degree, plus experience in insurance sales or service. This role emphasizes organization, teamwork, and reliable daily attendance.

Qualifications

• Licensed to write Property & Casualty insurance in Texas.
• High school diploma or equivalent certification.
• Bachelor’s degree or equivalent experience, a plus.
• Previous insurance sales, customer service, or related experience.
• Highly motivated, organized and able to work in a fast paced environment.
• Experience with Windows-based computer applications.
• Able to thrive in a fast paced environment and manage multiple tasks.
• Strong attention to detail and strive to be error free.
• Self-starter capable of completing tasks independently.
• Reliable and timely attendance day in and day out.

Responsibilities

• Understanding products, procedures and best practices to retain clients.
• Discussing product offerings with potential customers.
• Work efficiently while remaining thorough and accurate.
• Providing elite customer service to our loyal customer base.
• Follow agency standards related to agency management system maintenance.
• Continuing to develop knowledge of insurance products and services.
• Support efforts to grow by rounding out current accounts.

Skills

Licensed TX P&C

Customer service experience

Organizational skills

Multitasking

Windows applications

Attention to detail

Self-starter

Reliability

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Tools

Windows-based software

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Bellville, TX. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Understanding products, procedures and best practices to remain focused on retention
• Discussing product offerings with potential customers
• Able to work efficiently while remaining thorough and accurate
• Providing elite customer service to our loyal customer base
• Follow agency standards related to agency management system maintenance
• Continuing to maintain and develop knowledge of Insurance products and services
• Supporting efforts to increase growth through the rounding out of current accounts

Qualifications

• Currently licensed to write Property & Casualty insurance in Texas
• High school diploma or equivalent certification
• Bachelor’s degree or equivalent experience, a plus
• Previous Insurance sales, customer service, or related experience
• Highly motivated, organized and able to work in a fast paced environment
• Experience with Windows-based computer applications
• Able to thrive in a fast paced environment and manage multiple tasks
• A strong attention to detail and strive to be error free
• Self-starter that is able to complete tasks independently
• Reliable and timely attendance day in and day out

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero‑tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle‑market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.