Personal Lines Account Manager

The Hilb Group, LLC; Hubbard (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical/Dental/Vision Insurance

FSA/HSA

401(k) Match

Paid Time Off

Legal Protection

Pet Benefits

Job summary

The Hilb Group, LLC in Hubbard, TX is seeking a motivated Personal Lines Account Manager for an in-office role. You will retain clients, discuss insurance options, and maintain accurate records while delivering exceptional service in a fast-paced environment.

Ideal candidates are licensed in Texas, possess a HS diploma (bachelor’s preferred), and have prior insurance sales or customer service experience. This position emphasizes organization, reliability, and teamwork.

Qualifications

• Licensed to write Property & Casualty insurance in Texas.
• High school diploma or equivalent.
• Bachelor’s degree or equivalent experience is a plus.
• Experience in insurance sales or customer service.
• Highly motivated, organized, and able to multitask.

Responsibilities

• Understand products and best practices to support retention.
• Discuss product offerings with potential customers.
• Work efficiently while remaining thorough and accurate.
• Provide elite customer service to our loyal customer base.
• Follow agency standards for agency management system maintenance.
• Maintain and develop knowledge of insurance products and services.
• Support growth by rounding out current accounts.

Skills

Customer service

Organization

Multi-tasking

Attention to detail

Self-motivation

Communication

Education

High school diploma

Bachelor’s degree or equivalent experience

Tools

Windows-based applications

Job description

Grow With Us!

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Hubbard, TX. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Understanding products, procedures and best practices to remain focused on retention
• Discussing product offerings with potential customers
• Able to work efficiently while remaining thorough and accurate
• Providing elite customer service to our loyal customer base
• Follow agency standards related to agency management system maintenance
• Continuing to maintain and develop knowledge of Insurance products and services
• Supporting efforts to increase growth through the rounding out of current accounts

Qualifications

• Currently licensed to write Property & Casualty insurance in Texas
• High school diploma or equivalent certification
• Bachelor’s degree or equivalent experience, a plus
• Previous Insurance sales, customer service, or related experience
• Highly motivated, organized and able to work in a fast paced environment
• Experience with Windows-based computer applications
• Able to thrive in a fast paced environment and manage multiple tasks
• A strong attention to detail and strive to be error free
• Self-starter that is able to complete tasks independently
• Reliable and timely attendance day in and day out

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.