Personal Lines Account Manager

The Hilb Group, LLC; Peterborough (NH); Hybrid; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Life Insurance

Long-Term Disability

Short-Term Disability

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Zusammenfassung

The Hilb Group, LLC is hiring a Personal Lines Account Manager to join our Peterborough, NH office. This in-office role requires hands-on client servicing, policy support, and active collaboration with carriers to optimize coverage and pricing for clients.

Ideal candidates bring 3+ years in customer service or sales within the property & casualty space, strong communication, and the ability to manage a busy book of business with accuracy and professionalism.

Qualifikationen

• Minimum High School degree required.
• 3+ years of customer service or sales experience in the P&C insurance industry.
• Strong interpersonal and written communication skills; ability to identify client needs.

Aufgaben

• Proactively manage an assigned book of business as primary client relationship manager.
• Handle inquiries on coverages, policy changes, billing, endorsements and paperwork.
• Serve as liaison between customers and carriers to maintain mutu ally beneficial relationships.
• Manage renewal/expiration lists and negotiate renewal pricing when appropriate.

Kenntnisse

Customer service

Sales

Communication

Time management

P&C knowledge

Ausbildung

High School diploma

Tools

AMS360

Jobbeschreibung

## Personal Lines Account ManagerApply: In Person: Peterborough NH: Full time: Posted Today: JR100824**Grow With Us!** At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Peterborough, NH. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.**Responsibilities:*** Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance* Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business* Handle billing, service and endorsement requests and process necessary paperwork associated with requested* Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship* Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary* Maintain knowledge of all company systems and offerings**Qualifications:*** Minimum High School degree* 3+ years of experience in customer service and/or sales in the p&c insurance industry* Strong interpersonal skills and ability to effectively communicate via phone or email* Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques* Self-directed with good decision making and time management skills* Proficient PC skills; knowledge of insurance software including AMS360**Benefits:*** Company Paid Life Insurance, Long-Term and Short-Term Disability.* Medical, Dental, Vision and FSA/HSA plans.* 401(k) with company match.* Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.* Generous PTO.* An awesome team of professionals!The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.