Personal Lines Account Executive — Growth & Retention

Capitol Federal Financial, Inc.; Overland Park (KS); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Retirement and savings plans

Flexible Spending Accounts

Paid time off and holidays

Employee Assistance Program

Health, Dental, Life and Disability

Parental Leave

Professional development opportunities

Career Advancement Pathways

Job summary

Capitol Federal Savings Bank in Overland Park, KS seeks a Personal Lines Account Executive to manage a large house account book of personal lines, lead renewal strategy, and provide consultative coverage recommendations. You will drive retention and growth while partnering with Account Managers to ensure accurate renewals and policy changes.

The ideal candidate has a Bachelor’s degree, 3+ years of personal lines experience, and KS/MO licenses for Property & Casualty and Life & Health.

Qualifications

• Bachelor’s degree or equivalent is required.
• Kansas/Missouri Property & Casualty License and Kansas/Missouri Life & Health Licenses required.
• 3+ years of Personal Lines insurance experience preferred.
• Strong knowledge of personal auto, homeowners, umbrella and related personal lines products.
• Valid driver’s license.
• CISR or CIC designations are preferred.

Responsibilities

• Manage a large house account book of personal lines clients as primary contact.
• Lead renewal strategy and proactive coverage reviews for assigned accounts.
• Conduct consultative client conversations to identify coverage gaps and recommend solutions.
• Drive retention and organic growth through coverage enhancements and cross-selling.
• Collaborate with Account Managers to ensure accurate renewals, endorsements, and policy changes.
• Maintain strong relationships with carriers and underwriters.
• Document interactions and decisions in compliance with standards.
• Escalate complex issues to Senior Account Executive when appropriate.

Skills

Client relationships

Communication

Organization

Problem solving

Attention to detail

Team collaboration

Education

Bachelor’s degree or equivalent

Property & Casualty License (KS/MO)

Life & Health License (KS/MO)

Tools

CISR

CIC

Job description

Capitol Federal Savings Bank in Overland Park, KS seeks a Personal Lines Account Executive to manage a large house account book of personal lines, lead renewal strategy, and provide consultative coverage recommendations. You will drive retention and growth while partnering with Account Managers to ensure accurate renewals and policy changes.

The ideal candidate has a Bachelor’s degree, 3+ years of personal lines experience, and KS/MO licenses for Property & Casualty and Life & Health.