Personal Line Account Manager

Talently; Saint Paul (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Talently is seeking a Personal Line Account Manager in Saint Paul, MN. The role involves managing a portfolio of personal lines accounts, advising on coverage options for autos, homeowners, and other exposures, and processing policy changes and renewals with accuracy.

The candidate will review client information to identify gaps, prepare quotes, and coordinate with carriers to resolve service requests while maintaining compliant records and delivering attentive service.

Qualifications

• Experience in personal lines account management or a closely related insurance service role.
• Working knowledge of property and casualty insurance coverage, policy terms, and servicing processes.
• Strong customer service and relationship-building skills.
• Clear written and verbal communication, with strong attention to detail.
• Ability to manage multiple client requests and deadlines with accuracy.

Responsibilities

• Manage a portfolio of personal lines insurance accounts and respond promptly to client inquiries.
• Advise clients on coverage options for personal property, automobiles, and other exposures.
• Process policy changes, renewals, endorsements, and cancellations accurately.
• Review policies and client information to identify coverage gaps and recommend appropriate updates.
• Prepare quotes, compare coverage options, and assist clients with new and renewal business.
• Coordinate with insurance carriers to resolve service requests and address policy issues.
• Maintain accurate client records and follow applicable procedures and regulatory requirements.

Skills

Personal lines account management

Property and casualty coverage

Customer service

Clear communication

Multi-client management

Job description

Job Title: Personal Line Account Manager

Skills: personal lines account management, property and casualty

About the Insurance Company / The Opportunity:

Join a professional organization in the insurance industry dedicated to helping individuals and families protect their homes, vehicles, and personal assets. As a Personal Line Account Manager, you will build trusted client relationships, support tailored coverage needs, and help ensure policies remain accurate and up to date. This on-site opportunity in Saint Paul offers the chance to contribute your insurance expertise while delivering attentive, dependable service.

Responsibilities:

• Manage a portfolio of personal lines insurance accounts and respond promptly to client inquiries.
• Advise clients on coverage options for personal property, automobiles, and other exposures.
• Process policy changes, renewals, endorsements, and cancellations accurately.
• Review policies and client information to identify coverage gaps and recommend appropriate updates.
• Prepare quotes, compare coverage options, and assist clients with new and renewal business.
• Coordinate with insurance carriers to resolve service requests and address policy issues.
• Maintain accurate client records and follow applicable procedures and regulatory requirements.

Must-Have Skills:

• Experience in personal lines account management or a closely related insurance service role.
• Working knowledge of property and casualty insurance coverage, policy terms, and servicing processes.
• Strong customer service and relationship-building skills.
• Clear written and verbal communication, with strong attention to detail.
• Ability to manage multiple client requests and deadlines with accuracy.

Nice-to-Have Skills:

• Active Minnesota Property and Casualty insurance license.
• Experience with agency management systems and insurance carrier portals.
• Familiarity with personal lines quoting and comparative rating tools.
• Experience supporting policy renewals, account rounding, or client retention initiatives.
• Knowledge of applicable insurance regulations and continuing education requirements.