Personal Insurance Team Leader & Client Care

Christie and Associates; Pittsburgh (Allegheny County); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health insurance

401k Retirement Plan

Job summary

A local insurance agency in Pittsburgh is seeking a dedicated Manager for its Personal Insurance Department. The successful candidate will lead a team of personal insurance agents, ensure exceptional client service, manage policy operations, and support sales efforts. Candidates should have over 5 years of insurance industry experience, a Pennsylvania insurance license, and strong leadership skills. This full-time position offers a competitive salary with benefits and requires in-office work.

Qualifications

• Minimum of 5 years of experience in the insurance industry, preferably in personal lines insurance.
• Active Pennsylvania state insurance license required.
• Prior leadership or supervisory experience is highly preferred.

Responsibilities

• Manage a team of personal insurance agents, providing guidance and support.
• Act as a point of escalation for client concerns.
• Review and process new personal insurance applications and renewals.
• Collaborate with the sales team to identify cross-selling opportunities.
• Streamline internal procedures for policy management and claims handling.

Skills

Strong knowledge of personal insurance products

Excellent communication skills

Detail-oriented and organized

Proficient in insurance management software

Ability to work independently and collaboratively

Education

High school diploma or equivalent

College degree in business or a related field

Tools

Microsoft Office Suite

Job description

A local insurance agency in Pittsburgh is seeking a dedicated Manager for its Personal Insurance Department. The successful candidate will lead a team of personal insurance agents, ensure exceptional client service, manage policy operations, and support sales efforts. Candidates should have over 5 years of insurance industry experience, a Pennsylvania insurance license, and strong leadership skills. This full-time position offers a competitive salary with benefits and requires in-office work.