Personal Injury Pre-Litigation Paralegal - Client & Case

Priority Staffing; Norfolk (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Priority Staffing seeks a Pre-Litigation Paralegal in Norfolk, VA, to manage personal injury cases from intake to settlement. You’ll be the main client contact, gather evidence, organize medical records, prepare demand packages, and support attorneys through the pre-litigation process.

The role requires experience as a Personal Injury Pre-Litigation Paralegal or Legal Assistant, proficiency in case management software, and a strong ability to juggle deadlines while maintaining client

Qualifications

• Experience as a Personal Injury Pre-Litigation Paralegal or Legal Assistant preferred.
• Knowledge of personal injury claims, insurance processes, and medical records management.
• Strong organizational, communication, and time management skills.
• Ability to manage multiple cases while meeting critical deadlines.
• Proficiency with case management software (Neos experience preferred) and Microsoft Office.
• Familiarity with Virginia personal injury law and pre-litigation procedures is a plus.

Responsibilities

• Serve as the primary liaison between clients, insurance carriers, medical providers, and attorneys.
• Conduct client intake interviews and open new case files in the case management system.
• Obtain signed retainers, HIPAA authorizations, and other required documentation.
• Investigate liability by gathering police reports, witness statements, photographs, and other evidence.
• Establish and manage insurance claims, verify coverage, and communicate with adjusters.
• Request, organize, review, and summarize medical records and billing documentation.
• Monitor client treatment progress and maintain regular communication throughout the life of the case.
• Identify, track, and assist in resolving medical, insurance, Medicare/Medicaid, ERISA, and other liens.
• Prepare comprehensive demand packages, including medical summaries, treatment timelines, wage loss documentation, and supporting evidence.
• Assist attorneys with case evaluations, negotiation preparation, and identifying cases that should transition to litigation.
• Monitor statutes of limitations, case deadlines, and ensure files are complete and compliant prior to settlement or litigation.
• Prepare settlement statements, coordinate disbursement of settlement funds, and close files in accordance with firm procedures.

Skills

Organization

Communication

Time management

Multitasking

Microsoft Office

Tools

Neos

Microsoft Office

Job description

Priority Staffing seeks a Pre-Litigation Paralegal in Norfolk, VA, to manage personal injury cases from intake to settlement. You’ll be the main client contact, gather evidence, organize medical records, prepare demand packages, and support attorneys through the pre-litigation process.

The role requires experience as a Personal Injury Pre-Litigation Paralegal or Legal Assistant, proficiency in case management software, and a strong ability to juggle deadlines while maintaining client