Personal Injury Pre-Litigation Case Manager & Settlement Prep

Malman Law; Chicago (IL); Hybrid; USD 50,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Employer-sponsored 401(k) 3% firm

Paid Time Off & holidays

Professional development opportunities

Employee Assistance Program (EAP)

Hybrid work flexibility

Job summary

Malman Law in Chicago, IL seeks a Personal Injury Pre-Litigation Case Manager to guide clients through intake to settlement preparation. You will manage a high-volume caseload, maintain timely case progression, and ensure accurate documentation while delivering outstanding client service.

The role emphasizes detail-orientation and proactive communication with medical providers, insurers, and the legal team.

Qualifications

• 2-5 years of experience in personal injury case management.
• Strong knowledge of medical terminology and insurance processes.
• Experience working in SmartAdvocate or similar case management system preferred.

Responsibilities

• Manage a high-volume caseload of personal injury matters from intake through pre-litigation resolution.
• Serve as primary point of contact for clients, providing regular case updates and responding to inquiries.
• Order, review, and summarize medical records and bills.
• Communicate with medical providers regarding treatment status and outstanding balances.
• Coordinate property damage claims and insurance communications.
• Prepare demand packages and supporting documentation for attorney review.
• Track treatment progress and ensure all necessary documentation is collected.
• Maintain accurate case notes in SmartAdvocate and ensure file compliance.
• Assist attorneys with case strategy support and settlement preparation.
• Monitor deadlines and ensure timely follow-up on outstanding items.
• Collaborate cross-functionally with attorneys, paralegals, and support staff

Skills

Communication

Time management

Medical terminology

Insurance processes

SmartAdvocate experience

Bilingual (Spanish/English)

Tools

SmartAdvocate

Job description

Malman Law in Chicago, IL seeks a Personal Injury Pre-Litigation Case Manager to guide clients through intake to settlement preparation. You will manage a high-volume caseload, maintain timely case progression, and ensure accurate documentation while delivering outstanding client service.

The role emphasizes detail-orientation and proactive communication with medical providers, insurers, and the legal team.