Client-Focused Personal Injury Paralegal

Demayo-Law-Offices,-LLP-; Charlotte (NC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Life insurance

Short and long-term disability

401(k) with match

PTO, holidays and volunteer time off

Education reimbursement

Gym reimbursement

Job summary

DeMayo Law Offices in Charlotte, NC seeks an experienced Personal Injury Paralegal to support attorneys, manage client communications, monitor medical treatment, and move cases promptly.

The role emphasizes organizing documents, summarizing medical records, obtaining records, and preparing demand packages for attorney review. A bachelor’s degree is preferred; bilingual Spanish skills are a plus, and the firm offers comprehensive benefits.

Qualifications

• Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered
• Minimum of 2 years of experience handling plaintiff's personal injury cases as a paralegal required
• Paralegal certification or associate degree in Paralegal Studies strongly preferred
• Exceptional organizational skills and the ability to prioritize work to ensure job responsibilities are completed
• Outstanding communication skills & the ability to quickly build rapport with your assigned clients, insurance adjusters, medical providers, and attorneys
• Strong understanding of insurance coverages required
• Bilingual (Spanish) is preferred

Responsibilities

• Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations
• Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
• Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed
• Summarizing medical records
• Preparing demand package for attorney review prior to submission to the insurance company
• Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service

Skills

Paralegal experience

Case management

Client communication

Spanish

Education

Bachelor's degree

Job description

DeMayo Law Offices in Charlotte, NC seeks an experienced Personal Injury Paralegal to support attorneys, manage client communications, monitor medical treatment, and move cases promptly.

The role emphasizes organizing documents, summarizing medical records, obtaining records, and preparing demand packages for attorney review. A bachelor’s degree is preferred; bilingual Spanish skills are a plus, and the firm offers comprehensive benefits.