Personal Injury - Intake Specialist

Union Law Firm; New York (NY); Remote; USD 50,000 - 60,000; Part time

Job summary

A leading personal injury law firm in New York seeks an experienced bilingual Intake Specialist. This remote role requires strong communication and organization skills to ensure clients feel welcomed and supported. The position offers competitive pay, part-time hours, and growth potential in a dynamic environment.

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Bonus based on performance

Training & development

Growth potential

Qualifications

• 1+ years in personal injury law firm required.
• Must be bilingual in Spanish.
• Strong communication and organizational skills.

Responsibilities

• Communicating with clients and screening calls.
• Filing no-fault applications and obtaining signatures.
• Organizing and managing client files.

Skills

Communication

Organization

Listening

Detail-oriented

Tools

Smart Advocate

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

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Intake Specialist

One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. This position is remote. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
  
  
  

Job Description

Intake Specialist

One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. This position is remote. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

Responsibilities will include but not limited to:

• Communicating with clients
• Screen incoming calls
• Filing no-fault applications
• Obtain signatures and other essential qualifiers from clients
  
  
  

The right candidate must possess the following qualifications:

• Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
• Bilingual only, Spanish.
• Strong listening, written and verbal communication skills; accuracy in work and communication
• Ability to console and advise distressed callers
• Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.
• Superior organizational and time management skills
• Ability to multi-task in a fast paced, high volume and dynamic office environment
• Strong work ethic and professional disposition
• Strong attention to detail and highly motivated
• Achieve high level of productivity
• Ability to learn the firm’s case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel
  
  
  

Salary & Benefits:

• Part-time position with set schedule: Monday-Friday 5:00 PM - 9:00 PM or 4:00 PM - 8:00 PM and Saturday-Sunday (Flexible Hours).
• Competitive salary + year-end bonus based on productivity.
• Benefits
• Growth potential
  
  
  

Job Type: Part-time

Salary: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
  
  
  

Schedule:

• 4 hour shift: Monday-Friday 5:00 PM - 9:00 PM or 4:00 PM - 8:00 PM and Saturday-Sunday (Flexible Hours).
  
  
  

Experience:

• Law Office: 1 year (Required)
• Personal Injury: 1 year (Required)
  
  
  

Language:

• Spanish fluently (Required)
  
  
  

Work Location: In person

Please send all inquires and resumes to [e-mail]

This is a remote position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Law Practice

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