Personal Injury Case Manager | Client-Focused

Morgan & Morgan, P.A.; Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager to join our Memphis office. You will be highly organized and handle a varied caseload, assisting attorneys with settlements, document preparation, and correspondence. The ideal candidate is customer-focused and empathetic.

You will interact with clients, obtain and organize medical records, and support case files through intake to closing under attorney supervision. This on-site role requires strong communication and multi-tasking skills.

Qualifications

• Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal is strongly preferred.
• At least 2 years in a legal position or insurance adjuster experience is strongly preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Multi-task, prioritize and manage workload with minimal supervision.
• Highly organized with multiple deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents to support injury or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and balances.
• Work with coworkers in management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and submit to carriers under attorney supervision.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under attorney direction.
• Perform other related duties as assigned.

Skills

Team player

Multi-tasking

Attention to detail

Strong writing

Communication skills

Microsoft Office (Word, Excel, Outlook

Job description

Morgan & Morgan, P.A. is seeking a Case Manager to join our Memphis office. You will be highly organized and handle a varied caseload, assisting attorneys with settlements, document preparation, and correspondence. The ideal candidate is customer-focused and empathetic.

You will interact with clients, obtain and organize medical records, and support case files through intake to closing under attorney supervision. This on-site role requires strong communication and multi-tasking skills.