Personal Injury Case Manager & Client Care Specialist

Batta Fulkerson Law Group; San Diego (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Batta Fulkerson Law Group in San Diego is looking for a motivated Personal Injury Case Manager / Legal Assistant to join our growing team. You will manage cases from intake through pre-litigation, coordinate medical treatment, and support settlements with a client-focused approach.

The ideal candidate has strong communication, organizational, and multitasking skills, and is comfortable coordinating with clients, medical providers, and insurers. Bilingual English/Spanish is a plus.

Qualifications

• Prior experience in a personal injury law firm preferred.
• Experience in case management, client intake, medical billing or lien reductions is a plus.
• Strong communication, organizational and multitasking skills.
• Ability to manage competing priorities in a fast-paced environment.
• Excellent attention to detail and follow-through.
• Comfortable communicating with clients, medical providers, and insurers.
• Proficiency with computers and learning case management software.
• Positive attitude and willingness to support multiple departments.

Responsibilities

• Manage and assist with personal injury cases from intake through pre-litigation settlement.
• Serve as a primary contact for clients, providing updates and guidance.
• Coordinate medical treatment and communicate with providers.
• Request, obtain, and organize medical records and billing statements.
• Communicate with insurance adjusters, medical providers, and other parties.
• Assist with preparing demand packages and maintaining case files.
• Monitor deadlines and tasks to ensure timely resolution.
• Handle new client intake and onboarding processes.
• Review medical bills, liens, and outstanding balances; negotiate reductions.
• Support settlement processes to help ensure timely disbursement.

Skills

Case Management

Client Intake

Medical Billing

Lien Reductions

Communication

Multitasking

Attention to Detail

Team Collaboration

Tools

Case Management Software

Job description

Batta Fulkerson Law Group in San Diego is looking for a motivated Personal Injury Case Manager / Legal Assistant to join our growing team. You will manage cases from intake through pre-litigation, coordinate medical treatment, and support settlements with a client-focused approach.

The ideal candidate has strong communication, organizational, and multitasking skills, and is comfortable coordinating with clients, medical providers, and insurers. Bilingual English/Spanish is a plus.