Personal Injury Case Manager: 120+ Caseload

Addison Group; Raleigh (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Addison Group is seeking a Pre-Litigation Case Manager in Raleigh, NC to manage a high-volume personal injury caseload from inception to resolution. You will collaborate with attorneys, clients, medical providers, and insurance adjusters to move claims efficiently toward resolution.

The ideal candidate has 1–3 years in a personal injury firm (pre-litigation preferred) and strong organizational and communication skills, with Spanish fluency preferred.

Qualifications

• 1–3 years of experience in a personal injury law firm; pre-litigation preferred.
• Experience managing 120+ active cases is highly preferred.
• Proficiency with MS Office and legal case management software.

Responsibilities

• Manage and organize 120+ personal injury cases from inception through resolution.
• Provide comprehensive support to clients navigating bodily injury and property damage claims.
• Conduct monthly client calls to gather treatment updates and monitor medical progress.
• Identify and prioritize cases at various stages of the claims process for timely resolution.
• Establish and follow up on insurance claims with accuracy and established procedures.
• Build and maintain relationships with clients, healthcare providers, insurance adjusters, and other parties.
• Identify potential claim issues and collaborate with managers and attorneys on solutions.
• Request, organize, review, and summarize medical records for case development.
• Prepare and submit settlement packages and demands to insurance companies.
• Maintain accurate case documentation and organized files.
• Complete documentation and financial disbursement processes with high accuracy.
• Communicate professionally with clients, attorneys, medical providers, and other parties.

Skills

Personal injury law

Case management

Client service

Organizational skills

Communication

Spanish language

Education

High School Diploma

Associate’s degree preferred

Tools

Microsoft Office Suite

Legal case management systems

Job description

Addison Group is seeking a Pre-Litigation Case Manager in Raleigh, NC to manage a high-volume personal injury caseload from inception to resolution. You will collaborate with attorneys, clients, medical providers, and insurance adjusters to move claims efficiently toward resolution.

The ideal candidate has 1–3 years in a personal injury firm (pre-litigation preferred) and strong organizational and communication skills, with Spanish fluency preferred.