Personal Injury Case Manager

Pathway Law Firm. PC; Costa Mesa (CA); On-site; USD 37,000 - 69,000; Full time

Job summary

Pathway Law Firm. PC Costa Mesa, CA seeks an experienced Personal Injury Case Manager to oversee cases from intake to settlement. The role emphasizes client communication, meticulous file handling, and coordination with medical providers to maximize case value.

Ideal candidates bring PI case management experience, strong organizational skills, and fluency in Spanish and English. Proficiency with Filevine, Salesforce, Clio, or CasePEER is a plus.

Qualifications

• Proven experience in personal injury case management.
• Excellent written and verbal communication with clients.
• Strong organizational and multitasking abilities.
• Bilingual in Spanish and English is required.
• Experience using case management software is a plus.

Responsibilities

• Own the case from intake to settlement and ensure no details are missed.
• Serve as liaison between clients and attorneys, providing updates and reassurance.
• Coordinate medical treatment and track progress to maximize case value.
• Review and analyze medical records to support demand.
• Verify insurance coverage and liability with adjusters to maximize claims.
• Prepare cases for demand and negotiation with attorneys.
• Track deadlines and manage overall case workflow.

Skills

PI case management

Client communication

Organizational skills

Bilingual Spanish/English

Case management software

Tools

Filevine

Salesforce

Clio

CasePEER

Job description

Personal Injury Case Manager

Pathway Law Firm. PC Costa Mesa, California, United States

About this position

About Pathway Law Firm. PC

At Pathway Law Firm, we are dedicated to helping individuals navigate complex legal challenges with confidence and clarity. Our firm is built on integrity, client advocacy, and results-driven representation. We are committed to delivering exceptional legal services with compassion and professionalism.

Working at Pathway Law Firm means being part of a highly respected, client-centered team that values collaboration, innovation, and career growth. We invest in our employees by offering a supportive work environment, professional development opportunities, and a culture that fosters success. If you are looking for a firm where your work truly makes an impact and where you will be appreciated for your contributions, Pathway Law Firm is the place for you! Come Experience the Difference and Go Beyond Ordinary – Choose Excellence!

At Pathway Law Firm we believe in Five Foundational Principles:

• Commitment to Excellence – We hold ourselves to the highest standards in client service and legal representation.
• Culture of Teamwork – Collaboration and mutual support drive our success.
• Client-Centered Approach – Every case is handled with care, integrity, and dedication to achieving the best outcome.
• Growth and Development – We provide opportunities for employees to advance their careers and expand their skills.
• Integrity and Transparency – Ethical decision-making and open communication are the foundation of our firm.

We welcome individuals who share our commitment to excellence to apply for our current open position(s) and become a valued part of our team.

Key Responsibilities

• Own the Case from Intake to Settlement – Oversee every case detail, ensuring nothing falls through the cracks.
• Be the Liaison Between Clients & Attorneys – Keep clients informed, answer their questions, and provide reassurance throughout every stage of their case.
• Coordinate Medical Treatment—Ensure clients are receiving the necessary medical care and track progress to maximize case value.
• Review & Analyze Medical Records – Summarize treatments, assess damages, and prepare detailed case files for demand submission.
• Verify Insurance Coverage & Liability – Communicate with adjusters, track claims, and ensure all policies and claims are maximized.
• Prepare Cases for Demand & Negotiation – Work with attorneys to draft compelling demand packages that drive strong settlements.
• Track Deadlines & Manage Case Workflow – Keep everything running on time, ensuring that no detail is missed.

What You Bring to the Table

• Proven experience in personal injury case management – You know the ins and outs of handling PI cases like a pro.
• Exceptional communication skills – You can break down complex legal matters for clients in a way that makes them feel confident and supported.
• Superior organizational abilities – You thrive in high-volume environments and can juggle multiple cases without missing a beat.
• Problem-solving mindset – You see challenges as opportunities and find creative solutions to get results.
• Tech-savvy & detail-oriented – Experience with case management software (Filevine, Salesforce, Clio, CasePEER or similar) is a plus!
• Bilingual (Spanish/English) is required.

Why You’ll Love It Here

• We’re not just a law firm—we’re a movement dedicated to fighting for our clients and shaking up the industry.
• Competitive salary, bonuses, and growth opportunities—we reward top performers.
• A collaborative, high-energy work environment where your hard work is recognized and valued.
• Opportunities for career advancement—we promote from within and invest in our people.
• A firm that values YOU—we work hard, but we also believe in work-life balance and a culture of appreciation.

The pay range for this role is: 27 - 50 USD per hour(Costa Mesa)