Personal Injury Case Management Supervisor

Orion Placement; Philadelphia (Philadelphia County); In loco; USD 80.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Life insurance

Vision insurance

Descrizione del lavoro

Confidential Employer is seeking a seasoned Personal Injury Case Management Team Lead in Philadelphia, full-time on-site. You will lead a team of case managers and support professionals, oversee caseloads, ensure deadlines, and collaborate with attorneys to move cases toward resolution.

The role requires 4+ years plaintiff-side PI experience and 1+ year leadership. You will mentor staff, improve workflows, and uphold high standards of client service in a collaborative legal environment.

Competenze

• 4+ years of plaintiff-side personal injury experience.
• 1+ year of team leadership, supervisory, or case management team lead experience.
• Strong understanding of personal injury case management processes and workflows.
• Experience coordinating caseloads, deadlines, client communications, and legal documentation.
• Excellent leadership, organizational, problem-solving, and communication skills.
• Ability to coach team members, manage competing priorities, and collaborate effectively with attorneys.
• Experience improving legal case management workflows is a plus.

Mansioni

• Lead, mentor, and support a team of personal injury case managers and legal support professionals.
• Oversee personal injury caseloads, ensuring cases progress efficiently and important deadlines are met.
• Monitor team workloads, case documentation, client communication, and overall case management quality.
• Collaborate with attorneys to identify priorities, resolve challenges, and keep cases moving toward resolution.
• Provide guidance on personal injury claims, medical records, insurance communications, and case preparation.
• Train and support team members, encourage best practices, and help improve case management processes.
• Serve as a resource for complex cases and help maintain a high standard of client care.

Descrizione del lavoro

Pay: $80,000.00 - $100,000.00 per year

Why This Is a Great Opportunity

• Step into a rewarding leadership role where you can make a meaningful difference for injured clients and their families.
• Lead, mentor, and support a dedicated personal injury case management team while helping drive successful case outcomes.
• Work closely with experienced attorneys and play an important role in improving case workflows and client service.
• Take ownership of team performance, case progression, and day-to-day operations in a collaborative legal environment.
• Grow your leadership career with an established personal injury law firm that values initiative, expertise, and teamwork.

Location

Philadelphia, PA — Full-time, on-site. Enjoy a collaborative office environment where you'll work directly with attorneys, support your team, and have a meaningful impact on daily operations and client outcomes.

Note

Must have 4+ years of plaintiff-side personal injury experience and 1+ year of team leadership or supervisory experience. We're looking for someone who understands personal injury case management and enjoys helping a team succeed.

About Us

Confidential Employer.

We're an established plaintiff-side personal injury law firm dedicated to helping injured individuals and families pursue the justice and compensation they deserve. Our team handles serious injury, catastrophic loss, and wrongful death matters with compassion, professionalism, and a commitment to excellent client service.

We believe strong leadership and teamwork are essential to delivering outstanding results, and we're excited to welcome someone who shares that commitment.

Job Description

• Lead, mentor, and support a team of personal injury case managers and legal support professionals.
• Oversee personal injury caseloads, ensuring cases progress efficiently and important deadlines are met.
• Monitor team workloads, case documentation, client communication, and overall case management quality.
• Collaborate with attorneys to identify priorities, resolve challenges, and keep cases moving toward resolution.
• Provide guidance on personal injury claims, medical records, insurance communications, and case preparation.
• Train and support team members, encourage best practices, and help improve case management processes.
• Serve as a resource for complex cases and help maintain a high standard of client care.

Qualifications

• 4+ years of plaintiff-side personal injury experience.
• 1+ year of team leadership, supervisory, or case management team lead experience.
• Strong understanding of personal injury case management processes and workflows.
• Experience coordinating caseloads, deadlines, client communications, and legal documentation.
• Excellent leadership, organizational, problem-solving, and communication skills.
• Ability to coach team members, manage competing priorities, and collaborate effectively with attorneys.
• Experience improving legal case management workflows is a plus.

Why You Will Love Working Here

We value leaders who inspire others, take initiative, and genuinely care about making a difference. You'll have the opportunity to shape team performance, strengthen processes, build lasting professional relationships, and help deliver exceptional service to clients during challenging times.

JPC - 2642

Benefits:

• Health insurance
• Life insurance
• Vision insurance