Personal & Commercial Insurance Account Manager

Grimes Insurance Group, LLC; Raleigh (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Job summary

A local insurance agency in Raleigh is seeking a Personal & Commercial Lines CSR. In this role, you will be responsible for maintaining customer relationships while handling inquiries and providing professional service regarding insurance coverage. The ideal candidate holds a valid North Carolina insurance license and has a strong customer focus along with excellent communication skills. This diverse position offers the opportunity to grow within a supportive and stable work environment, along with competitive compensation and benefits.

Qualifications

• Active North Carolina Property and Casualty insurance license required.
• Minimum of two years personal and commercial lines insurance account management experience.
• Excellent phone manner with strong verbal and written communication skills.

Responsibilities

• Handle inquiries and service all insurance claims.
• Negotiate with carriers and finalize new coverage.
• Maintain records of customer interactions.

Skills

Customer focus

Strong communication skills

Problem-solving ability

Attention to detail

Technology proficiency

Education

Bachelor’s Degree or comparable work experience

Tools

Agency management systems

Job description

A local insurance agency in Raleigh is seeking a Personal & Commercial Lines CSR. In this role, you will be responsible for maintaining customer relationships while handling inquiries and providing professional service regarding insurance coverage. The ideal candidate holds a valid North Carolina insurance license and has a strong customer focus along with excellent communication skills. This diverse position offers the opportunity to grow within a supportive and stable work environment, along with competitive compensation and benefits.