Personal Lines Account Manager | Client-Focused Insurance Growth (NC)

Impact Performance Team; Raleigh (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Group health coverage

Retirement plan with company match

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Impact Performance Team in Raleigh, NC is seeking a Personal Lines Account Manager to guide clients through home, auto, umbrella, and life coverage decisions with clarity and care. You will own a growing book of business, proactively communicate, and serve as a trusted advisor, ensuring clients feel educated and protected.

The role requires NC Property and Casualty license, experience in account management and customer service, and a commitment to doing what’s right for clients.

Qualifications

• Must be located in North Carolina.
• Active North Carolina Property and Casualty License required.
• Experience in Account Management and Customer Service.
• Deep knowledge and understanding of personal lines insurance.
• Strong communication and relationship-building skills.
• Integrity-driven: prioritizes doing what’s right for the client.
• Organized and consistent follow-up habits.
• Ability to manage renewals, closings, and client life events with professionalism.

Responsibilities

• Manage and grow a book of personal insurance clients.
• Consult on home, auto, umbrella, and life insurance needs.
• Multi-line, cross-sell, and account round current clients.
• Diligently work with new client inquiries.
• Analyze risks and recommend appropriate coverage options.
• Maintain strong client relationships through proactive communication.
• Serve as a trusted advisor.

Skills

Relationship-building

Communication

Account management

Insurance knowledge

Client service

Job description

Impact Performance Team in Raleigh, NC is seeking a Personal Lines Account Manager to guide clients through home, auto, umbrella, and life coverage decisions with clarity and care. You will own a growing book of business, proactively communicate, and serve as a trusted advisor, ensuring clients feel educated and protected.

The role requires NC Property and Casualty license, experience in account management and customer service, and a commitment to doing what’s right for clients.