A local insurance agency in Morehead City is seeking a Personal Lines CSR to handle customer inquiries and manage insurance coverage. The ideal candidate will have strong communication skills, a background in personal lines insurance, and relevant experience. This role involves fostering relationships with clients and providing exceptional service through effective resolution of their insurance needs.
Qualifications
Minimum of two years personal lines insurance account management experience.
Insurance license required by the state.
Strong knowledge of insurance products and industry operations.
Responsibilities
Answer customer calls and correspondence regarding insurance policies and claims.
Work with prospects to pre-qualify needs and research policy options.
Confer with customers to provide detailed product and service information.
Skills
Customer focus
Strong communication skills
Math skills
Attention to detail
Technology proficiency
Education
Bachelor’s degree or comparable work experience
Tools
Agency management systems
Job description
A local insurance agency in Morehead City is seeking a Personal Lines CSR to handle customer inquiries and manage insurance coverage. The ideal candidate will have strong communication skills, a background in personal lines insurance, and relevant experience. This role involves fostering relationships with clients and providing exceptional service through effective resolution of their insurance needs.