Personal Banking Advisor — Growth, Training & Benefits

Reliance Bank (PA); Altoona (PA); On-site; USD 32,000 - 45,000; Full time

Job summary

Reliance Bank in Altoona, PA is seeking a full-time Personal Banking Advisor (PBA) to join the Seventeenth Street Office team. You’ll be the first point of contact for customers visiting the branch or calling for assistance, delivering an exceptional experience and helping clients advance toward their financial goals.

This role involves collaborating with branch colleagues to perform day-to-day operations, introduce suitable products and services, and support new customers in becoming acquainted

Qualifications

• Two years of strong customer service experience.
• Interest in the financial services industry.
• Desire to develop a long-term employment relationship.

Responsibilities

• Be the first point of contact for customers when they visit the branch or call the branch for assistance.
• Work hands-on with other branch team members to provide an exceptional customer experience.
• Build relationships with customers and connect them with products and services that support their financial goals.
• Help new customers become acquainted with our bank and our services.
• Perform day-to-day operational tasks, from basic cash handling to more complex transactions.
• Leverage your talents and skill set to help achieve bank-wide goals.

Skills

Customer service

Education

High School diploma

Job description

Reliance Bank in Altoona, PA is seeking a full-time Personal Banking Advisor (PBA) to join the Seventeenth Street Office team. You’ll be the first point of contact for customers visiting the branch or calling for assistance, delivering an exceptional experience and helping clients advance toward their financial goals.

This role involves collaborating with branch colleagues to perform day-to-day operations, introduce suitable products and services, and support new customers in becoming acquainted