Personal Banking Advisor (Blair County)

Reliance Bank (PA); Altoona (PA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Annual Bonus Program

11 Paid Holidays

Annual Paid Time Off (PTO)

Gym Membership Reimbursement

Employee Wellness Program

Mileage Reimbursement

Medical, Dental, and Vision Coverage

Matched 401(k) Retirement Savings Program

Flexible Spending Plans/Health Savings Account

Life Insurance

Short and Long-Term Disability

Career development and learning opportunities

Job summary

Reliance Bank (PA) is seeking a full-time Personal Banking Advisor for the Blair County area. This floating position requires a valid U.S. driver’s license for commuting. The ideal candidate will provide exceptional customer service, assisting customers with their banking needs and connecting them to financial products that support their goals.

In addition to hands-on training, benefits include an annual bonus, paid time off, medical coverage, and a matched 401(k) retirement program. Candidates should have at least two years of customer service experience and a passion for problem-solving.

Qualifications

• At least two years of strong customer service experience.
• General interest in the financial services industry.
• Desire to develop a long-term employment relationship.

Responsibilities

• Serve as the first point of contact for customers.
• Work with branch team members to provide exceptional customer experience.
• Build relationships with customers connecting them to products.
• Help new customers with bank services.
• Perform basic cash handling and complex transactions.
• Achieve bank-wide goals leveraging talents.

Skills

Customer service

Problem-solving

Communication

Collaboration

Education

High school diploma

Job description

We are currently seeking a full-time Personal Banking Advisor (PBA) for the Blair County area. The position is floating, supporting any of our Altoona-area branches as business needs require. A valid U.S. driver’s license and the ability to commute between branches are mandatory. Floating PBAs receive compensation for travel time and mileage reimbursement.

Responsibilities

• Serve as the first point of contact for customers when they visit the branch or call for assistance.
• Work hands‑on with other branch team members to provide an exceptional customer experience.
• Build relationships with customers and connect them to products and services that support their financial goals.
• Help new customers become acquainted with the bank and its services.
• Perform a variety of day‑to‑day operational tasks, from basic cash handling to more complex transactions.
• Leverage talents and skill set to help achieve bank-wide goals.

Benefits

This role offers in‑depth, hands‑on training and continued learning and development support.

• Annual Bonus Program
• 11 Paid Holidays
• Annual Paid Time Off (PTO) Allotment
• Gym Membership Reimbursement
• Employee Wellness Program
• Mileage Reimbursement
• Medical, Dental, and Vision Coverage
• Matched 401(k) Retirement Savings Program
• Flexible Spending Plans/Health Savings Account
• Life Insurance
• Short and Long‑Term Disability
• Career development and learning opportunities

Requirements

The right person will have a high school diploma and at least two (2) years of strong customer service experience, a general interest in the financial services industry, and a desire to develop a long‑term employment relationship.

• Passion for problem‑solving and working with people.
• Ability to work effectively in a fast‑paced, highly collaborative work environment.
• Proficient computer knowledge and ability to learn bank‑specific software.
• Ability to communicate professionally both verbally and in writing.
• Visual and auditory skills.
• Ability to stand for long periods; bend, stoop, and lift items up to 25 lbs.

Compensation details

Hourly Wage: $17–$17.

Reliance Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.