Personal Banking Advisor (Seventeenth Street Office)

Reliance Bank (PA); Altoona (PA); On-site; USD 32,000 - 45,000; Full time

Job summary

Reliance Bank in Altoona, PA is seeking a full-time Personal Banking Advisor (PBA) to join the Seventeenth Street Office team. You’ll be the first point of contact for customers visiting the branch or calling for assistance, delivering an exceptional experience and helping clients advance toward their financial goals.

This role involves collaborating with branch colleagues to perform day-to-day operations, introduce suitable products and services, and support new customers in becoming acquainted

Qualifications

• Two years of strong customer service experience.
• Interest in the financial services industry.
• Desire to develop a long-term employment relationship.

Responsibilities

• Be the first point of contact for customers when they visit the branch or call the branch for assistance.
• Work hands-on with other branch team members to provide an exceptional customer experience.
• Build relationships with customers and connect them with products and services that support their financial goals.
• Help new customers become acquainted with our bank and our services.
• Perform day-to-day operational tasks, from basic cash handling to more complex transactions.
• Leverage your talents and skill set to help achieve bank-wide goals.

Skills

Customer service

Education

High School diploma

Job description

Description

Find the workplace you've been looking for...join our Reliance Bank team!

Description

Find the workplace you've been looking for...join our Reliance Bank team! We are currently seeking a full-time Personal Banking Advisor (PBA) to join our Seventeenth Street Office team in Altoona, PA.

As a Personal Banking Advisor, You'll Get To

• Be the first point of contact for our customers when they visit our branch or call the branch for assistance.
• Work hands-on with other branch team members to provide an exceptional customer experience.
• Build relationships with our customers and connect them with products and services that support their financial goals.
• Help new customers become acquainted with our bank and our services.
• Perform a variety of day-to-day operational tasks, from basic cash handling to more complex transactions.
• Leverage your talents and skill set to help achieve bank-wide goals.

Benefits For The Personal Banking Advisor Role

This is an excellent opportunity for anyone who would like to begin a career in Banking or Financial Services. All Personal Banking Advisors begin their employment by completing an in-depth, hands-on training program with our dedicated bank Training Specialist. Ongoing, continued learning and development is always encouraged.

We offer a welcoming workplace emphasizing our Core Values of Integrity, Team, Relationships, Community and Growth. Additionally, Reliance Bank is proud to offer a comprehensive benefits package which includes:

• Annual Bonus Program
• 11 Paid Holidays
• Annual Paid Time Off (PTO) Allotment
• Gym Membership Reimbursement
• Employee Wellness Program
• Mileage Reimbursement
• Medical, Dental, and Vision Coverage
• Matched 401(k) Retirement Savings Program
• Flexible Spending Plans/Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• Career development and learning opportunities

Requirements

The right person for this role will have a High School diploma and at least two (2) years' of strong customer service experience. They should possess a general interest in the financial services industry and desire to develop a long-term employment relationship.

Other Requirements

• Passion for problem-solving and working with people
• Ability to work effectively in a fast-paced, highly collaborative work environment.
• Proficient computer knowledge and ability to learn bank-specific software
• Ability to communicate professionally both verbally and in writing
• Visual and auditory skills
• Ability to stand for long periods of time; bend; stoop; and lift items of up to 25 lbs.

Reliance Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.