Personal Banking Advisor (Seventeenth Street Office)

Reliance Savings Bank; Altoona (PA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual bonus

Holidays

PTO

Gym membership

Wellness program

Mileage reimbursement

Medical coverage

401(k) matching

FSA/HSA

Life Insurance

Disability

Career development

Job summary

Reliance Bank in Altoona, PA is seeking a full-time Personal Banking Advisor (PBA) to join the Seventeenth Street Office team. You will be the first point of contact for customers visiting the branch or calling for assistance, and work hands-on with the branch team to deliver an exceptional experience.

You will build relationships, connect customers with banking products, and help new customers become acquainted with our services.

Qualifications

• High School diploma or equivalent required.
• At least 2 years of strong customer service experience.
• Interest in financial services and long-term employment.

Responsibilities

• Be the first point of contact for customers at the branch or by phone.
• Collaborate with the branch team to deliver an exceptional customer experience.
• Build relationships and connect customers with products and services.
• Assist new customers in becoming acquainted with our services.
• Perform day-to-day operational tasks, including basic cash handling and complex transactions.
• Utilize your skills to help achieve bank-wide goals.

Skills

Customer service

Communication skills

Team collaboration

Education

High School diploma

Tools

Bank software

Job description

Description

Find the workplace you've been looking for...join our Reliance Bank team!

We are currently seeking a full-time Personal Banking Advisor (PBA) to join our Seventeenth Street Office team in Altoona, PA.

As a Personal Banking Advisor, you'll get to:

• Be the first point of contact for our customers when they visit our branch or call the branch for assistance.
• Work hands-on with other branch team members to provide an exceptional customer experience.
• Build relationships with our customers and connect them with products and services that support their financial goals.
• Help new customers become acquainted with our bank and our services.
• Perform a variety of day-to-day operational tasks, from basic cash handling to more complex transactions.
• Leverage your talents and skill set to help achieve bank-wide goals.

Benefits for the Personal Banking Advisor Role:

This is an excellent opportunity for anyone who would like to begin a career in Banking or Financial Services. All Personal Banking Advisors begin their employment by completing an in-depth, hands-on training program with our dedicated bank Training Specialist. Ongoing, continued learning and development is always encouraged.

We offer a welcoming workplace emphasizing our Core Values of Integrity, Team, Relationships, Community and Growth.

Additionally, Reliance Bank is proud to offer a comprehensive benefits package which includes:

• Annual Bonus Program
• 11 Paid Holidays
• Annual Paid Time Off (PTO) Allotment
• Gym Membership Reimbursement
• Employee Wellness Program
• Mileage Reimbursement
• Medical, Dental, and Vision Coverage
• Matched 401(k) Retirement Savings Program
• Flexible Spending Plans/Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• Career development and learning opportunities

Requirements

The right person for this role will have a High School diploma and at least two (2) years' of strong customer service experience. They should possess a general interest in the financial services industry and desire to develop a long-term employment relationship.

Other requirements:

• Passion for problem-solving and working with people
• Ability to work effectively in a fast-paced, highly collaborative work environment.
• Proficient computer knowledge and ability to learn bank-specific software
• Ability to communicate professionally both verbally and in writing
• Visual and auditory skills
• Ability to stand for long periods of time; bend; stoop; and lift items of up to 25 lbs.

Reliance Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.