Personal Banker: Service Leader | Profit-Sharing & Growth

firstnorthernbankofdixon; Dixon (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus program

Profit-sharing

Discounted stock purchase program

Time off programs

Job summary

First Northern Bank in Dixon, CA is seeking a Personal Banker to deliver the highest quality service by assessing customer needs and building trust through everyday interactions.

You will process deposits, withdrawals, and payments; open and service Retail, Business, CD and IRA accounts; and work toward sales referrals while complying with banking regulations. Competitive compensation and growth opportunities available.

Qualifications

• Strong attention to detail
• Excellent verbal, written and interpersonal communication
• Ability to manage diverse customer interactions
• Willingness to learn and improve
• Professional and empathetic demeanor
• Flexible and adaptable to changing requirements

Responsibilities

• Deliver superior service through prompt, courteous interactions and refer customers as needed
• Process deposits, withdrawals, and payments accurately
• Support branch cash responsibilities including balancing and reconciliation
• Resolve customer complaints and escalate when needed
• Process debit card requests and stop payments
• Open and service Retail, Business, Trusts, CDs and IRAs for customers
• Meet established sales goals and referrals

Skills

Customer Service

Communication

Teamwork

Initiative

Adaptability

Professionalism

Accuracy & Thoroughness

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

First Northern Bank in Dixon, CA is seeking a Personal Banker to deliver the highest quality service by assessing customer needs and building trust through everyday interactions.

You will process deposits, withdrawals, and payments; open and service Retail, Business, CD and IRA accounts; and work toward sales referrals while complying with banking regulations. Competitive compensation and growth opportunities available.