Personal Banker: Sales & Service Pro, Flexible Scheduling

First National Bank Texas; Lindale (TX); Presencial; USD 26.000 - 35.000; Jornada completa

Descripción de la vacante

First National Bank Texas in Lindale, TX is seeking a customer-focused teller to handle cash receipts and payments in a high-volume branch. You will evaluate customer needs and recommend bank products to support their financial success, while following established policies.

Responsibilities include processing deposits, cross-selling services, and providing bilingual service to a diverse clientele. A flexible schedule including evenings, weekends, and holidays is required to meet branch needs.

Formación

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsabilidades

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisory directions.
• Achieve monthly new account production targets as assigned by management.
• Participate in in-store prospecting and cross-sell bank services.
• Process deposits and payouts, record transactions, and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Guard against counterfeit checks and improper identification.
• Enter transactions and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Provide bank services to a diverse customer base, including Spanish speakers.

Conocimientos

Customer service

Cash handling

Sales

Cross-selling

Bilingual Spanish

Attendance punctuality

Educación

High school diploma or equivalent

Descripción del empleo

First National Bank Texas in Lindale, TX is seeking a customer-focused teller to handle cash receipts and payments in a high-volume branch. You will evaluate customer needs and recommend bank products to support their financial success, while following established policies.

Responsibilities include processing deposits, cross-selling services, and providing bilingual service to a diverse clientele. A flexible schedule including evenings, weekends, and holidays is required to meet branch needs.