Personal Banker & Member Wellness Specialist

American1cu; Michigan; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Responsible Time Off

Job summary

American 1 Credit Union in Michigan Center is seeking a Personal Banker/Member Service Specialist to deliver exceptional member experiences through a wide range of transactions, including opening memberships and handling lending requests.

This on-site role requires strong communication, accuracy, and teamwork to meet branch goals while following credit union policies; benefits start day one, and employment is contingent on background screens.

Qualifications

• High school diploma or GED required.
• Prior customer service and sales experience.
• Credit union or banking experience preferred but not required.
• Excellent verbal and written communication.
• Ability to work independently or as part of a team.

Responsibilities

• Deliver excellent member experience through transactions, open memberships, lending and more.
• Process new and existing accounts, loans, and related tasks.
• Assist with branch goals and maintain accurate records.
• Provide quality solutions via listening and engagement.

Skills

Member relationship building

Financial wellness focus

Account opening

Credit card analysis

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

American 1 Credit Union in Michigan Center is seeking a Personal Banker/Member Service Specialist to deliver exceptional member experiences through a wide range of transactions, including opening memberships and handling lending requests.

This on-site role requires strong communication, accuracy, and teamwork to meet branch goals while following credit union policies; benefits start day one, and employment is contingent on background screens.