Personal Banker: Lending & Member Wellness

American1cu; Jackson (MI); Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Responsible Time Off

Job summary

American1cu is seeking a Personal Banker/Member Service Specialist at our Home Office Branch in Jackson, MI. The role focuses on delivering an excellent member experience through a broad range of transactions, including opening memberships and handling lending needs.

The ideal candidate has strong communication skills and experience in customer service and sales. This on-site position offers day-one benefits and requires adherence to credit union policies and procedures.

Qualifications

• Minimum education of high school diploma or GED.
• Prior customer service and sales experience.
• Credit union or banking experience preferred but not required.

Responsibilities

• Engage with members to understand needs and offer suitable solutions.
• Process all member activity, including new accounts, transfers, and loans.
• Ensure compliance with policies and BSA requirements.
• Deliver excellent service and maintain accurate records.
• Support branch operations and assist other team members.

Skills

Customer service

Sales experience

Communication skills

Team collaboration

Education

High school diploma or GED

Job description

American1cu is seeking a Personal Banker/Member Service Specialist at our Home Office Branch in Jackson, MI. The role focuses on delivering an excellent member experience through a broad range of transactions, including opening memberships and handling lending needs.

The ideal candidate has strong communication skills and experience in customer service and sales. This on-site position offers day-one benefits and requires adherence to credit union policies and procedures.