Personal Banker & Member Experience Specialist

American1cu; Jackson (MI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Job summary

American1cu is seeking a Personal Banker/Member Service Specialist to deliver outstanding member experiences. You will open new memberships, review credit and lending needs, and promote products that improve financial wellness for members.

This on-site role requires strong communication, teamwork, and adherence to credit union policies. Compensation includes wage of $21.13 per hour with benefits starting day one.

Qualifications

• High school diploma or GED required.
• Experience in banking or financial services preferred.
• Excellent communication and interpersonal skills.
• Ability to review accounts and identify member needs.

Responsibilities

• Engaged communication with members to understand needs.
• Process new memberships and loan applications.
• Open accounts and manage transfers.
• Provide high-quality member service and banking guidance.
• Maintain accurate records and comply with policies.

Skills

Customer service

Sales experience

Financial literacy

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Core banking

Job description

American1cu is seeking a Personal Banker/Member Service Specialist to deliver outstanding member experiences. You will open new memberships, review credit and lending needs, and promote products that improve financial wellness for members.

This on-site role requires strong communication, teamwork, and adherence to credit union policies. Compensation includes wage of $21.13 per hour with benefits starting day one.