Member-Centric Personal Banker & Financial Wellness Advisor

American 1 Credit Union; Chelsea (MI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Responsible Time Off

Job summary

American 1 Credit Union in Chelsea, MI is seeking a Personal Banker/Member Service Specialist. You will deliver comprehensive member services, open new memberships, process lending and account transactions, and provide guidance on credit products.

The role emphasizes building relationships, maintaining records, and following credit union procedures to promote financial wellness. On-site position with strong teamwork and goals alignment.

Qualifications

• A minimum education of high school diploma or GED.
• Prior customer service and sales experience.
• Credit union or banking experience preferred but not required.

Responsibilities

• Deliver excellent member experience through a wide range of credit union transactions.
• Open new memberships and handle lending processes including analysis and documentation.
• Cross-sell bank products to meet branch goals while maintaining compliance.

Skills

Customer service

Sales

Banking knowledge

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Job description

American 1 Credit Union in Chelsea, MI is seeking a Personal Banker/Member Service Specialist. You will deliver comprehensive member services, open new memberships, process lending and account transactions, and provide guidance on credit products.

The role emphasizes building relationships, maintaining records, and following credit union procedures to promote financial wellness. On-site position with strong teamwork and goals alignment.