Personal Banker (Lahaina Branch)

First Hawaiian Bank; Lahaina (HI); On-site; USD 48,000 - 52,200; Full time

Job summary

First Hawaiian Bank is seeking a Personal Banker for the Lahaina Branch in Maui. The role focuses on client consultations via needs-based financial planning and retention/growth of the branch portfolio.

Responsibilities include leveraging bank products with Wealth Management and Private Banking teams, demonstrating a customer-focused approach, and contributing to branch operations. Requires frontline banking experience and NMLS/MLO readiness within 6–12 months.

Qualifications

• Prior frontline banking or equivalent experience.
• Prior relationship cultivating experience.
• Bachelor’s Degree and/or related experience; combined with 1-2 years’ experience in Financial Services, or Retail /Business Banking; or Equivalent work experience with basic understanding of: accounting and finance, financial statements, and cash flow.
• Prior branch operations knowledge or experience preferred.
• Completion of various FHB training in retail lending, deposit products, general branch operations required within 6-12 months from hire.
• FHB NMLS Certification within 6-12 months from hire.
• Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 6-12 months of hire, upon successful FHB certification process
• State of Hawaii Life & Health License
• Valid Driver’s License; some travel may be required

Responsibilities

• Consult with portfolio clients via needs-based, financial planning conversations.
• Address clients’ financial needs and help them achieve their goals by leveraging bank products and services, and experts from Wealth Management, Private Banking, Business Banking, Mortgage Banking, and others.
• Responsible for retention and growth of assigned Personal Banker portfolio.
• Support other operational duties as needed as a member of the branch team

Skills

Customer service

Relationship building

Needs-based selling

Education

Bachelor’s Degree or related experience

Job description

Job Description

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Personal Banker to join our Lahaina Branch team in Maui.

Compensation

The annual salary range is $48,000 - $52,200/yr, commensurate with experience; plus sales incentives and an additional premium of $750/month. The successful candidate will be hired for the level of the position that aligns with their experience.

Work Schedule

Monday – Friday 8:00AM – 4:30PM (hours may vary)

Responsibilities

In this role, you will primarily consult with portfolio clients via needs based, financial planning conversations. You will act as the customer’s trusted advisor by addressing clients’ financial needs and help them achieve their goals by leveraging bank products and services, and experts from Wealth Management, Private Banking, Business Banking, Mortgage Banking, and others. As a primary performance measurement, you will be responsible for retention and growth of assigned Personal Banker portfolio. As a valuable team member of the branch, you will support other operational duties as needed.

Qualifications

• Prior frontline banking or equivalent experience
• Prior relationship cultivating experience
• Bachelor’s Degree and/or related experience; combined with
  • 1-2 years’ experience in Financial Services, or Retail /Business Banking; or
  • Equivalent work experience with basic understanding of: accounting and finance, financial statements, and cash flow
• Prior branch operations knowledge or experience preferred
• Completion of various FHB training in retail lending, deposit products, general branch operations required within 6-12 months from hire
• FHB NMLS Certification within 6-12 months from hire
• Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 6-12 months of hire, upon successful FHB certification process
• State of Hawaii Life & Health License
• Valid Driver’s License; some travel may be required