Personal Banker II: Growth & Relationship Leader

Fifth Third Bank; Cincinnati (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Fifth Third Bank in Cincinnati, OH is seeking a Retail Personal Banker II after completing a 4-8 week onboarding program that includes rotations in Operations and Sales & Service. The role focuses on sales development and relationship building through deposits, loans, and services while maintaining high service standards.

The position emphasizes cross-selling, collaboration with partners, and delivering professional customer service in a risk-aware environment.

Qualifications

• Experience in the financial industry preferred.
• Ability to perform sales activities to acquire customers.
• Must analyze credit and financial information.
• Strong communication and professional presentation.
• NMLS/SAFE Act registration required.

Responsibilities

• Use consultative sales process to build a customer profile and identify needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners and refer customers for holistic solutions.

Skills

Sales aptitude

Customer service

Communication skills

Math/financial analysis

Professional appearance

NMLS/SAFE Act knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Cincinnati, OH is seeking a Retail Personal Banker II after completing a 4-8 week onboarding program that includes rotations in Operations and Sales & Service. The role focuses on sales development and relationship building through deposits, loans, and services while maintaining high service standards.

The position emphasizes cross-selling, collaboration with partners, and delivering professional customer service in a risk-aware environment.