Personal Banker II: Grow Relationships & Solutions

Fifth Third Bank; Woodridge (IL); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Fifth Third Bank in Woodridge, IL seeks a Personal Banker II to deliver exceptional customer experiences by building relationships and addressing financial needs through consultative sales and service.

You will maintain knowledge of bank products, collaborate with partners, analyze credit data, and promote technology solutions while upholding ethical conduct and risk awareness. This role offers competitive compensation and comprehensive benefits.

Qualifications

• High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience.
• Experience in a sales environment required; experience in financial industry a plus.
• Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• S.A.F.E. Act registration at employment through NMLS is required.

Responsibilities

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate.
• Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice.
• Maintain working knowledge of products, services, and processes offered.
• Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved.
• Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs.
• Provide customer support needed reinforcing the value of current and new technology.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp.
• Other duties as assigned

Skills

Customer service

Sales experience

Communication skills

Risk awareness

Credit analysis

Education

High School Diploma/GED

College degree or equivalent military experience

Job description

Fifth Third Bank in Woodridge, IL seeks a Personal Banker II to deliver exceptional customer experiences by building relationships and addressing financial needs through consultative sales and service.

You will maintain knowledge of bank products, collaborate with partners, analyze credit data, and promote technology solutions while upholding ethical conduct and risk awareness. This role offers competitive compensation and comprehensive benefits.